Why?

What is wrong with businesses these days? Where did a little common courtesy go in returning phone calls and other inquiries? I guess one can expect being ignored or forgotten a few times but this is getting ridiculous. I have been very polite thus far but I'm beginning to think it has been too polite. My strategy has got to change. I will wait another week to see if my last set of inquiries will bring forth fruit but next week this "Nice Guy" will be no longer!